When thinking about business continuity preparation, it’s important to keep organizational communication at the forefront of the planning process. Having an emergency notification system in place is one way to ensure your organization can communicate if the unexpected occurs.
An emergency notification system is a platform that broadcasts an alert or message to one or multiple groups of people to notify them of an emergency. If your business is in the market for an emergency notification system, there are many things to keep in mind when researching different options.
Some emergency notification systems broadcast alerts through text messages while others may broadcast through phone calls. Take some time to consider which communication channel would be most effective in reaching your employees.
For instance, if you have more field workers than office personnel, you might want to opt for a text-based mass notification system. If most employees are in the office, software that includes both email alerts might be more effective.
Often times, companies choose systems that provide multi-channel communication to ensure they’re alerting employees on all of the channels that they may use. Channels to consider include SMS text, phone/voicemail, email, and social media.
As with any other investment, price is an important consideration. Make sure you understand the different price tiers that are available and understand what features are integrated into each before making a decision.
There are many analyst reports online that compare the strengths and weaknesses of different emergency notification system brands. TrustRadius and Gartner are two of many companies that provide analyst reviews of different emergency notification systems. These reports compare different emergency notification system brands and assess on a range of different factors including how easy the systems are to use, what is involved in the setup process, and how many users each can support.
While reviewing reports, keep in mind that these are often high-level comparisons and do not include all features. Once you get a high-level understanding of which system seems like a good fit, you can visit their website to learn more.
Emergencies can bring a lot of uncertainty to the table, but you can have peace of mind knowing you have an emergency communication system in place that can be activated at a moment’s notice. Even if you don’t plan out every contingency, this will go a long way in keeping your business safe.