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HughesNet Internet Continuity

Internet Failover Basics: What Is It and Why Is It Important?


When an Internet connection is the lifeline that keeps your small business operations up and running, relying on a singular type of service puts your company at risk. The fact is, cable or fiber Internet outages can happen at any time and are caused by a variety of different factors, including: 

  • Natural disasters or severe weather
  • Maintenance related issues like cut cables or fiber lines
  • Technology or device failure
  • Hardware and configuration issues
  • Network congestion
  • Cyber attacks (read our post: Enhance Your Small Business Cyber Security)

While many of these factors are out of your control, an outage of any kind can be devastating to small businesses that aren’t prepared with a backup plan or solution.

Enter: Internet Failover. So, what exactly is it and why is it important for your small business? 

What is Internet Failover?

Internet Failover is the term used to describe the process of automatically switching to a backup system in the event your primary Internet connection goes down, no matter the reason. Internet Failover ensures business continuity by creating redundancy in your Internet connection, protecting your business from the vulnerabilities of single-connection failure and Internet downtime.

Why Does Your Business Need It?

Any business connected to the Internet can benefit from the protection an Internet Failover solution provides, no matter the business size. It is imperative for small business owners to have a backup Internet solution in place so that an issue with your primary connection doesn’t impact your ability to get work done. Some of the benefits of Internet Failover solutions include:

  • Reduction or elimination of downtime 
  • Time to properly solve an Internet outage and avoid rushing to find a “band-aid” fix
  • Uninterrupted customer service
  • Cost-savings – the price of an Internet Failover solution is far less than the potential cost of downtime or a damaged reputation

For businesses that rely on connectivity to maintain operations, it is imperative to avoid any disruption to Internet service. This is especially true for industry verticals like Agriculture, Finance, Food Services & Restaurants, Healthcare, Retail and Transportation.

How to Choose an Internet Failover Solution for Your Business

Now that you understand the importance of Internet Failover, the next step is to find a solution that works for your business. There are several factors to evaluate when choosing a solution, including pricing, ease of use, added features, and dependability. Here are four important questions to consider when comparing your options:

  1. How available and reliable is the solution?
  2. How easy is it to implement and manage?
  3. Is it affordable?
  4. Does it include a VoIP service?

For more insights on these considerations, check out our post, Four Factors to Consider When Choosing an Internet Backup Solution for Your Business.

It’s also important to remember that the best backup solution is a true alternate path to connectivity, such as satellite Internet Failover for a land-line connection like cable or fiber. By combining two Internet connections through two different Internet providers, small business owners can achieve the highest network availability and chance to maintain business continuity during an Internet outage.

Check out this video to see why one small business relies on Internet Failover to reduce downtime.

Don’t let an Internet outage stop your business in its tracks. Employ an Internet Failover solution and ensure your small business stays up and running, no matter what goes down.

††$60 instant savings applies to new subscribers. Offer ends 5/31/22. Restrictions may apply. Offer void where prohibited.